Patient Care Coordinator in Boerne, TX 78006

Pay:

$20/hr

Perks: 

• Weekly Pay 
• Direct deposit option
• Referral bonus eligible
• Health insurance options/plans

Schedule:

Monday-Friday 8am-5pm

Job Duties and Responsibilities:

• Greet patients and create a welcoming environment.
• Verify and update patient demographics, insurance, and ID annually.
• Ensure all forms and documents are scanned and uploaded to the patient chart in real time.
• Use tools like Availity and the NPPES NPI Registry to verify insurance and provider information.
• Schedule new and follow-up appointments, ensuring compliance with insurance requirements (e.g., referrals for HMO plans).
• Communicate appointment expectations, including arrival times, paperwork, and cancellation policies.
• Confirm appointments 24 hours in advance if not already confirmed.
• Ensure follow-up appointments are scheduled for all patients (except newborn screenings), even if no hearing aid is purchased.
• Confirm insurance details match the system records.
• Obtain and document referrals and authorizations in the V-Tracker and patient chart.
• Ensure policyholder information is complete and accurate.
• Collect and record payments for current and past-due balances.
• Create invoices and input clinician SuperBills.
• Add relevant notes for third-party visits or special billing circumstances.
• Upload images of payments and receipts to the patient chart.

Job Requirements and Qualifications:

• Associate or bachelor’s degree preferred.
• Experience in healthcare administration or patient coordination.
• Strong communication and interpersonal skills.
• Proficiency in CE, V-Tracker, Availity, NPPES, and office software.
• Excellent organizational skills and attention to detail.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Commitment to confidentiality and HIPAA compliance.

KeyStaff, Inc Since 2004. Let us be the Key to your success!!

KeyStaff, Inc. is an Equal Opportunity Employer, KeyStaff, Inc. provides equal employment opportunities without regards to race, color, religion, gender, national origin, age and disability unrelated to an individual’s ability to perform adequately, sexual orientation, marital status, or any other characteristic protected by law.

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