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Service Repair Tech- New Braunfels, TX 78130

New Braunfels, TX 78130

Posted: 04/15/2024 Industry: None Job Number: 41842 Pay Rate: $16 / hour

Job Description

KeyStaff is excited to announce that we are actively hiring for a Customer Service Phone Tech Support Representative in New Braunfels, TX 78130


  • 16/hr 


  • Weekly Pay 
  • Direct deposit option
  • Referral bonus eligible
  • Positive working environment 
  • Health insurance options/plans


  • Monday- Friday
  • 8:00am – 5:00pm 

Job Duties and Responsibilities: 

  • Responsible for providing technical problem resolution, troubleshoot issues with security products, and provides customer service support over the phone.
  • Provide daily support to users of various computer systems including answering questions, analyzing problems, and quickly forming solutions to ensure proper operation of company products.
  • Reads and works with drawings, process sheets, operation manuals, schematics and work orders
  • Test and repair electronic boards, parts, hardware, and other manufactured security products using hand tools and power tools and machinery.
  • Ship product parts under warranty and for repairs or lost items to customers
  • Provides on-site/off-site product training to vendors, sales dealers, staff, etc...
  • Maintain logs and reports; customer phone, repair, inventory logs/reports, etc.

Job Requirements and Qualifications:

  • Must be able to lift, carry, push, and pull or otherwise move objects up to 50 pounds occasionally and/or frequently.
  • Knowledge of and skill in operating personal computer and other office equipment
  • Ability to read and interpret installation instructions, blueprints, process sheets, operations manuals, schematics, and work orders.
  • Ability to quickly identify issues, form solutions, and troubleshoot on electronic and hardware products. Ability to use various soldering and wiring technics.
  • Ability to use electronic testing equipment, measuring devices and hand tools.

Additional Skills:

  • Effectively listening and communicating verbally and in writing.
  • Bilingual: English/Spanish, preferred.
  • Ability to compile and maintain records, logs and organize reports accurately.
  • Ability to operate office equipment and systems; computer, email, excel and phones etc.
  • Ability to establish and maintain effective working relationships internally and externally.
  • Be willing to work weekend hours and overtime as required.

KeyStaff, Inc Since 2004. Let us be the Key to your success!!

KeyStaff, Inc. is an Equal Opportunity Employer, KeyStaff, Inc. provides equal employment opportunities without regards to race, color, religion, gender, national origin, age and disability unrelated to an individual’s ability to perform adequately, sexual orientation, marital status, or any other characteristic protected by law.


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About New Braunfels, TX

Come discover exciting job opportunities in the vibrant area surrounding New Braunfels, Texas! Nestled between Austin and San Antonio, this charming town offers a perfect blend of rich history, outdoor adventures, and a thriving arts scene. From strolling along the picturesque Comal River to exploring the historic Gruene Historic District and attending live music events at Gruene Hall, there is no shortage of activities to enjoy. With a diverse culinary scene featuring Tex-Mex delights and German cuisine, along with nearby attractions like Schlitterbahn Waterpark and Landa Park, New Braunfels provides a unique backdrop for both work and play. Begin your career journey in this dynamic region today by exploring our exciting job listings!