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Hybrid Collections Representative- Austin, TX 78753

Austin 78758

Posted: 06/21/2024 Industry: None Job Number: 48296 Pay Rate: $19 / hour

Job Description

KeyStaff is excited to announce that we are actively hiring for Hybrid Collections Representatives in Austin, TX 78753!



  • Weekly Pay 
  • Direct deposit option
  • Referral bonus eligible
  • Positive working environment 
  • Health insurance options/plans






  • Monday- Friday 9am-6pm in office
  • Training for 30 days in office and then work remote
  • Candidates must live within Austin TX and surrounding areas


Job Duties and Responsibilities: 

  • Assumptively identify responsible parties by telephone and inform on the status of student loans.
  • Educate borrowers and co-borrowers about their payment obligation and possible repayment solutions.
  • Convey the consequences of non-payment to borrowers and co-borrowers.
  • Create financial, administrative, and maintenance transactions.
  • Actively assist and educate borrowers on how to resolve delinquencies and prevent default.
  • Identify reason(s) for delinquency


Job Requirements and Qualifications:

  • Active Learning
  • Active Listening 
  • Communication
  • Coordination
  • Critical Thinking
  • Documenting/Recording Information
  • Establishing and Maintaining Interpersonal Relationships
  • Education -- High School diploma required
  • Experience – 2 years in Collections position 
  • 2 years of longevity at previous job
  • Must live in Austin or surrounding areas


KeyStaff, Inc Since 2004. Let us be the Key to your success!!


KeyStaff, Inc. is an Equal Opportunity Employer, KeyStaff, Inc. provides equal employment opportunities without regards to race, color, religion, gender, national origin, age and disability unrelated to an individual’s ability to perform adequately, sexual orientation, marital status, or any other characteristic protected by law.



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