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Bilingual Collector-Houston, TX 78081
4828 Loop Central Dr. , Suite 600 Houston, TX 77081 US
Job Description
Bilingual Collector in Houston, TX 78081.
Pay:
$16.00 per hour
Perks:
Weekly Pay,
Direct deposit option
Referral bonus eligible
Positive working environment
Health insurance options/plans
Schedule:
Monday-Friday 8AM-5PM
Job Duties and Responsibilities:
- Analyze delinquent tax roll accounts and determine appropriate actions
- Make outbound collection calls to delinquent taxpayers
- Plan and conduct field visits using efficient routes
- Accurately code and notate DTAX and ACT systems as necessary
- Monitor payments on targeted accounts
- Assist in preparation and execution of tax warrants and seizures
- Perform necessary research to determine proper ownership and addresses
- Create and witness e-payments in DTAX
- Accept and process payments in DTAX system
- Create and monitor payment agreements in ACT system
- Notify Operations Director/Attorney upon discovery of questionable assessments
- Serve as backup for Taxpayer Liaison-including answering phones, assisting taxpayers, create payment agreements, processing payments, disbursements and mail
- Initialize litigation on BPP and MH accounts in DTAX system
- Any and all other duties as assigned
Job Requirements and Qualifications:
- High school diploma or equivalent REQUIRED
- Bilingual in Spanish REQUIRED
- Previous experience as a collector or in a related field PREFERRED
- Familiarity with Texas Property Tax system PREFERRED
- Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
- Able to multitask, prioritize, and manage time efficiently
- Self-motivated and self-directed; able to work with minimal supervision
- Excellent verbal and written communication skills
- Ability to work independently and as part of a team
- Strong attention to detail and organizational skills
- Able to analyze problems and strategize for better solutions
- Readily adapt to changing priorities
- Skills assessment will be conducted prior to job offer
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KeyStaff, Inc. is an Equal Opportunity Employer, KeyStaff, Inc. provides equal employment opportunities without regards to race, color, religion, gender, national origin, age and disability unrelated to an individual’s ability to perform adequately, sexual orientation, marital status, or any other characteristic protected by law.
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